How To Whitelist Us
Unsolicited, unwanted advertising email, commonly known as ‘spam’, has become a big problem. It’s reached such proportions that most email services and Internet Service Providers (ISPs) have put some sort of blocking or filtering system in place or begun relying on self-proclaimed blacklists to tell the good guys from the bad. We applaud their intention to protect you from spam, but everyone agrees that the current systems for stopping spam are far from a perfect solution. They too often block email that you’ve requested, but that fits somebody’s idea of what spam looks like.
The more responsible anti-spam companies and activists are working hard to cut down on these ‘false positives’, but in the mean time, you might unexpectedly find you’re not getting the emails you subscribed to…
As it happens, there’s something you can do to keep the emails you value from falling into the false positive trap. You can fight the blacklists with a ‘whitelist’. Whitelist every new subscription right at the start, before your delivery is interrupted.
Of course, every email system is different. Below are instructions for some of the more popular ones, including AOL, Yahoo, Hotmail and Gmail. If yours isn’t here, please contact your ISP’s customer service department for their instructions.
| One thing you can do no matter what email system you’re using is add the address in the “From” line of your WSD Insider emails to your address book. This address is CustomerService@WSDinsider.com |
AOL
To ensure that you continue to get your emails from WSD Insider, please add our email address to your AOL Address Book. AOL has made it easier than ever to do this… Here’s how in 3 easy steps.
Login to AOL Web Mail and on the right side look for, and click on, the Contacts Icon. It looks like this:
Image Link: http://wsdinsider.com/images/aol1.jpg
Click the green plus sign which says ‘Add Contact.’ It looks like this:
Image Link: http://wsdinsider.com/images/aol2.jpg
Enter CustomerService@WSDinsider.com into the email field. Then click, Add Contact. You do not need to change the first name, last name or phone fields. It looks like this:
Image Link: http://wsdinsider.com/images/whitelist/wcr-aol3.gif
You’re all done! You will now receive your WSD Insider issues with no disruption. Thank you for whitelisting us.
Yahoo!
To ensure that you continue to get your emails from WSD Insider, please add our email address to your Yahoo! Address Book. Yahoo! has made it easier than ever to do this…
At the top of the email, next to our “From” Address, you’ll find an image of an index card with a Green plus sign. It looks like this:
Image Link: http://wsdinsider.com/images/whitelist/from_wsd.gif
Click on the Green plus sign.
You will be taken to the Address Book page. It looks like this:
Image Link: http://wsdinsider.com/images/whitelist/wsd_addressbook.gif
Simply click on the button at the bottom that says, Add to Address Book.
You’re all done! You will now receive your daily WSD Insider issues with no disruption. Thank you for whitelisting us.
Hotmail
To ensure that you continue to get your emails from WSD Insider, please add our email address to your Hotmail Address Book. Hotmail has made it easier than ever to do this… Here’s how in 4 easy steps:
In the upper right hand corner of your mail window click on Options. In the drop down select More Options. It looks like this:
Image Link: http://www.wsdinsider.com/images/hotmail1.jpg
Click on Safe and Blocked Senders. It looks like this:
Image Link: http://www.wsdinsider.com/images/hotmail2.jpg
Click on Safe Senders. It looks like this:
Image Link: http://www.wsdinsider.com/images/hotmail3.jpg
Enter CustomerService@WSDinsider.com in the space provided and click, Add to List. It looks like this:
Image Link: http://www.wsdinsider.com/images/whitelist/whitelist-hotmail4.gif
You’re all done! You will now receive your WSD Insider issues with no disruption. Thank you for whitelisting us.
Gmail
To ensure that you continue to get your emails from WSD Insider, please add our email address to your Gmail Address Book. Gmail has made it easier than ever to do this… Here’s how in 3 easy steps:
Login to Gmail and to the Right of the Search Box at the top Click on Create a Filter. It looks like this:
Image Link: http://wsdinsider.com/images/gmail1.jpg
In From Field type, CustomerService@WSDinsider.com and then click ‘Next Step.’ It looks like this:
Image Link: http://wsdinsider.com/images/whitelist/whitelist-gmail2.gif
Click, Never send it to Spam and then click Create Filter. It looks like this:
Image Link: http://www.wsdinsider.com/images/gmail3.jpg
You’re all done! You will now receive your WSD Insider issues with no disruption. Thank you for whitelisting us.
Other Popular Programs and Older Versions
Many popular email programs, including older versions of Outlook, Outlook Express, Eudora, and Netscape Mail, don’t provide a convenient way for you to whitelist the folks you want to receive email from. If you’re using this sort of email system and you either aren’t getting email you value or want to make sure you continue to receive it in the future, you can do something about it.
Contact the customer service people or the postmaster at the company that provides your email or Internet connection (your ISP). Explain to them what subscriptions are email that you asked for (or paid for) and value. Ask them if they can whitelist the sender. (Unfortunately, some email systems don’t allow whitelisting.) If they do whitelist, they’ll probably ask you for some information about the publisher. Here’s what to tell them:
Sending Address: If your ISP asks for the “sender” or “from” address, give them the address CustomerService@WSDinsider.com
Domain: If your ISP needs to know the domain WSD Insider is mailing from, try forwarding them one of our emails. The domain is in the “header” of every email. If that doesn’t work, you’ll have to contact the publisher to ask them what domain they’re sending from. There might be more than one, especially if you have multiple subscriptions.
IP Address: If your ISP asks for the sending IP address, try forwarding them one of our emails. The “originating IP” is in the “header” of every email. If that doesn’t work, you’ll have to contact us to ask what IP address we’re sending from.
Thank you for whitelisting us.
